FAQs
- What is your return policy?
- We have a 14-day return policy. Items must be unworn, unwashed, and with tags still attached. Please refer to our Exchanges / Returns page for more information.
- How do I know what size to order?
- We have a sizing chart on our website that should help you determine the correct size to order. If you are still unsure, please contact our customer service team for assistance.
- How long will it take to receive my order?
- We typically process orders within 2-4 business days and shipping times vary depending on your location. Please refer to our Shipping Policy page for estimated delivery times.
- What payment methods do you accept?
- We accept all major credit cards, PayPal, Apple Pay, Google Pay and Pay Monthly options are also available with Klarna and Clearpay.
- Do you offer free shipping?
- We offer free standard shipping for orders over a certain amount. Please refer to our Shipping Policy page for more information.
- Can I track my order?
- Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track your package.
- What if an item I want is out of stock?
- Unfortunately, we cannot guarantee the availability of our items as they may sell out quickly. We recommend checking back or subscribing to our newsletter to receive updates on restocks.
- Do you offer gift cards?
- Yes, we offer electronic gift cards that can be purchased on our website.
- Can I cancel or change my order?
- We try to process orders as quickly as possible, but if you need to cancel or make changes to your order, please contact our customer service team as soon as possible and we will do our best to accommodate your request.
- How can I contact customer service?
- You can contact our customer service team via email or phone. Our contact information can be found on our Contact Us page.
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